At Decipher AI, we’re always looking for innovative ways to streamline your workflow and enhance customer experience. Today, we’re excited to announce our latest feature: a seamless integration with Linear that transforms how you manage customer issues.

A Smarter Way to Detect and Resolve Issues

Our new integration leverages the power of our AI agent to elevate your product monitoring process. Here’s a closer look at how it works:

1. Continuous Detection

Our AI agent is constantly at work—analyzing your session replays with advanced visual language models. It vigilantly monitors every interaction to spot potential issues, ensuring that nothing goes unnoticed.

2. Real-Time Alerts

The moment our AI agent identifies a problem, you’re instantly notified via Slack. This real-time alert system means that you’re always in the loop and can act swiftly to address any concerns.

3. Automated Action

No more manual ticket creation. Our system helps you automatically generate a detailed Linear ticket covering what the issue was and includes all the necessary reproduction steps. This streamlined process not only saves time but also ensures that your team has all the information needed to diagnose and resolve issues promptly.

Empowering Advanced Teams

For customers who have adopted our more AI-advanced features, the integration goes a step further. Many are already taking advantage of the capability to tag in Devin, setting the fix in motion as soon as an issue is detected. This proactive approach minimizes the risk of customer dissatisfaction and churn, keeping your Net Promoter Score (NPS) on track.

The Benefits: Focus on What Truly Matters

By automatically detecting, alerting, and documenting issues, our Linear integration allows you to:

• Prioritize critical issues: Address problems before they impact your customers.

• Save valuable time: Automate the ticketing process and reduce manual workload.

• Reduce churn: Prevent issues from escalating into larger challenges that impact churn

With this new integration, your team can focus on developing value-add features and improving the overall product experience, rather than getting bogged down by repetitive troubleshooting tasks.

Get Started Today

We’re thrilled to bring this innovative solution to you and can’t wait to see the impact it will have on your workflow. Explore the new Linear integration on Decipher AI and experience a smarter, more efficient way to manage customer issues.