We're thrilled to announce the launch of User Behavior Alerts—instantly identify, understand, and respond to important user segments and behaviors, without any manual instrumentation.

Meet Behavior Alerts

Decipher’s vision language model agents watch every live session replay and alert you on important users with summaries of they’re doing, so that you can support, engage with context, and keep customers happy.

Here’s how our customers have been using the beta version of Behavior Alerts:

• Close important deals – CSMs get real-time recaps of pilot customer activity, so they can follow up with context and land the deal

• Improve onboarding – Quickly identify when and why new users succeed or stall without reviewing sessions manually.

• Expand and support VIP accounts – Real-time alerts when important accounts adopt new features or face issues, enabling proactive engagement.

• Drive instant feature adoption – Track usage of new releases from day one, engaging users exactly when needed.

Zero Instrumentation, Instant Useful Alerts

User Behavior Alerts enable proactive, timely engagement without the typical complexity and overhead. Here's how this compares to traditional approaches:

How it Works

1. Define Your Alerts: Clearly describe in natural language the users and actions you care about.

2. AI Monitors Sessions: Our vision LLM continuously scans session replays, identifying specified behaviors in real-time.

3. Get Notified Instantly: Receive concise alerts with actionable summaries immediately via your preferred channel.

A quick tour of the alert builder

• Rule Groups – Combine conditions (e.g., New Users AND visited /checkout) to laser-target notifications.

• One-click routing – Send onboarding alerts to #all-user-sessions, VIP activity to #deal-desk, and sessions with isues to #eng-alerts.

• Toggle anytime – Flip alerts on/off, tweak time windows, or add URL patterns in seconds—no code, no SQL.

Ready to Get Started?

User Behavior Alerts are available now on all Decipher AI paid plans. Set up your first alert in just seconds on the Alerts page and start engaging your users at precisely the right moment.

Not yet using Decipher AI? Sign up for a free trial today at app.getdecipher.com and see firsthand how our AI-driven alerts can help you proactively manage user behavior and boost your growth.